Power BI

Extract Agidesk data for personalized dashboards in Power BI in real-time.

Active Directory

Securely synchronize users and permissions via Active Directory (AD).

Reclame Aqui

Centralize and manage ReclameAQUI complaints in Agidesk with agility.

WhatsApp

WhatsApp support with bots, history, and centralized control.

Office 365

Integrate Office 365 emails and login (SSO) for unified management in Agidesk.

Microsoft Teams

Manage Agidesk support directly in Teams without switching screens.

JivoChat

Unify JivoChat support in Agidesk for complete traceability.

Jira

Synchronize issues between Agidesk and Jira and avoid rework.

Microsoft DevOps

Connect DevOps to Agidesk to securely track tasks and changes.

Power up your service stack

Simple and powerful integration

Connect systems easily with our API First platform.

Replace legacy systems

Migrate from rigid technologies to an integrated and modern platform.

Productivity like never before

Boost your service systems with a focus on productivity.

Unlimited automation

Orchestrate processes between systems and eliminate manual rework.

Security and compliance

Secure integrations with full traceability for easy auditing.

Unified data view

Centralized dashboard with indicators from integrated systems.

Agidesk in practice

Agidesk has evolved from a system to a complete hub, providing great benefits in the areas of HR, operations, and finance.

Diogo Gomes - Head of IT @ Coopercarga

Diogo Gomes

Head of IT @ Coopercarga
Coopercarga

How it works

API First

Intelligent request management for operational efficiency and scalability.

Token

Token authorizes actions in Agidesk and is stored in your application.

Single Sign On (SSO)

One login for all systems, without multiple passwords.

Connection with bots

Possibility of using bots in your service.

Synchronization routine

Define custom routines to update your data via API.

Webhooks

Update your data in real-time automatically via API.